Member Resources

Explore member resources and get information about what’s available to you with your SmartHealth insurance plan. You’ll find more ways to use your benefits, take charge of your health and get more out of your health plan.
Pharmacy Benefits

Learn more about your pharmacy benefits and how to get maintenance and specialty medications delivered to your door.

Learn More
Urgent Care and Virtual Care

Get information on in-network Urgent Care locations and Virtual Care options through Amwell.

Learn More
Care Management

Ascension's national care management team is here to help you navigate the complex world of healthcare.

Learn More
Ascension Network

Learn more about the Ascension national provider network and what each tier level covers.

Learn More
Ascension One App

Access your Smarthealth benefits from anywhere.

Learn More
Center of Excellence Travel Benefit

Benefit program for substance use disorder and addiction treatment.

Learn More
Claims

Find important information regarding filing claims and appeals.

Learn More
Member Guide

Learn more about how to use your SmartHealth benefits.

Learn More

Additional Resources

Appeal Process

Find information on how to file an appeal for your claims.

Appeal Process
Behavioral Health and Well-Being

Find resources for SmartHealth members.

Behavioral Health and Well-Being
Benefit Elevation

Provider approval when outside the network due to location.

Benefit Elevation
Contact Us

SmartHealth members can get additional information and help here.

Contact Us
Digital Cardiometabolic Program

Learn more about how Vida Health can help with chronic conditions and weight loss.

Digital Cardiometabolic Program
Digital Physical Therapy

Learn more about how Sword Health can help with musculoskeletal conditions.

Digital Physical Therapy
Member Newsletters

View current and past SmartHealth member newsletters.

Member Newsletters
Network Lab Services

Find information about lab policies and location of labs.

Network Lab Services
Pregnancy and Maternal Health

Learn about maternity health resources for SmartHealth members.

Pregnancy and Maternal Health
Preventive Care

Located information on preventive care and PPACA.

Preventive Care
Prior Authorization

Find services that require prior authorizations and FAQs.

Prior Authorization
Supportive Care Benefits

Learn more about various supportive care benefits available for SmartHealth members.

Supportive Care Benefits
Transplant Travel Benefits

Information regarding travel benefits.

Transplant Travel Benefits
Vacationing outside the Country?

Learn more about things to know before you go

Vacationing outside the Country?
Virtual Care

Learn more about using virtual online care through Amwell.

Virtual Care