SmartHealth is the medical plan for Ascension associates and eligible dependents. We help our members navigate their healthcare needs with ease and achieve positive health outcomes.
Customize your experience on the site by selecting one of the following:
Choose your preferred Ministry by selecting it from the drop-down menu. You can change your preferred Ministry at any time.
Please select whether you are a Member or Provider and a location above to tailor this site’s experience to your expectations
Associate Care Concierge program
Call, text or email a concierge, 24/7, who will schedule your doctors’ appointments.
Welcome to the new SmartHealth Exclusive Provider Organization (EPO) plan
Available in 2023 to eligible associates who are part of Ascension Kansas, designed to offer more predictable expenses and better coordination of care.
SmartHealth Coverage Relating to COVID-19
To get more info regarding SmartHealth Coverage relating to COVID-19, please click this LINK.
SmartHealth customer service experiencing high call volumes
Call hold times are longer than usual. We appreciate your understanding and apologize for any inconvenience this may cause.
Please visit the Information Center or download the SmartHealth app to access helpful resources.
Make the switch to Ascension Rx
A new way to get maintenance and specialty medications delivered to your door.
New SmartHealth app available now
Access your benefit information, use electronic ID cards, and search for providers, all from your phone. Scan the QR code and download it today, or select the button below to learn more.
What's new— Provider Newsletter
Check here for important updates, reminders and resources related to the Ascension SmartHealth medical plan.
What's new— Provider Newsletter
Check here for important updates, reminders and resources related to the Ascension SmartHealth medical plan.
What's new— Provider Newsletter
Check here for important updates, reminders and resources related to the Ascension SmartHealth medical plan.
No-cost virtual physical care for your back, joint & muscle pain
We’re excited to introduce Sword, a virtual physical care program to treat back, joint and muscle pain, offered to you at no cost as part of your SmartHealth benefits. Available to SmartHealth members 18 or over in the AL, DC, IL, MD, MI, MOSTL, NY, TX, or WI ministry health plans.
ATTENTION: eQHealth may experience phone outages due to Hurricane Ida, but be assured that prior authorizations are being handled as usual.
SmartHealth now offering Center of Excellence Travel Program for Substance Abuse and Addiction Treatment.
The help you or a loved one needs is available.
Well-being Resources to Support You
Find everything you need at your fingertips.
CommunityCare Member Connection
Tulsa, OK Ministry members, access your current benefit information online at the CommunityCare Member Connection!
Seeing your PCP is as easy as 1,2,3…
Don’t wait to schedule an annual wellness visit with your PCP!
Your health shouldn’t wait, even now
Don’t delay the important care you need.
Ascension Online Care, Anytime, Anywhere
Avoid exposure to germs and see a doctor with Ascension Online Care.
Ascension Online Care, Anytime, Anywhere
Avoid exposure to germs and see a doctor with Ascension Online Care.
Ascension Care Management is your partner in navigating the often-confusing world of healthcare.
We offer direct access to experts who will help guide your decisions and ensure you’re equipped to make informed choices about your care including help with questions about chronic illness, benefits and coverage or finding a local provider.
When you need assistance with your health and healthcare benefits needs, contact ACM and let us help you make the best decision for your individual healthcare needs.
Get Preventive CarePreventive services help you get and stay healthy and include particular screenings, immunizations, and checkups. Learn more about some of the services covered at 100% and why you should schedule a visit with your Ascension Network PCP for your preventive services.
There are many new features on the site and in your plan. You can find out more about them here, if you missed using them or missed reading about them until now.
New Mindful Meditation Recordings
Use mindfulness to deal with today's stress. Learn more
Navigating the Redesigned Website
We are happy to share a redesigned website experience with you. Learn how to navigate the website. Learn more
Ascension Network (Tier 1) providers are Ascension-employed or contracted providers that have partnered with Ascension to provide high quality healthcare to our members. Members receive the highest level of benefits and the lowest out-of-pocket costs when they choose an Ascension Network provider.
Ascension Network (Tier 1) facilities are Ascension Ministries or contracted facilities. By visiting a Tier 1 facility, members get the most bang for their buck and receive the highest level of benefits SmartHealth has to offer.
Need to see a provider after hours? Check out our Ascension Network (Tier 1) urgent care, express care, convenience care or after hour clinics. Using the Urgent Care and After Hours Care section will provide you with the most up-to-date list of available locations near you.